We don’t mind saying that Arrowhead’s call support personnel have the easiest job in the eDiary industry. They're not avoiding hardwork - and they work extremely hard when needed - it's just that ePRO-LOG has been engineered to have fewer and less complex troubleshooting issues than the typical eDiary:
“I can honestly say that you guys are the best of the companies providing these systems that I have worked with. You always have a positive, helpful attitude and get back with me on any question extremely efficiently!”
-email received from study coordinator